Daily Del
Industry
Business, Food & Drink
Client
Tricore Innovations
Start Date
Jul 2024
Play store URL
App store URL
From Neighborhood Stores to Your Door
Daily Del is a dual-app delivery platform that bridges the gap between customers and neighborhood vendors. With one app for customers and a shared app for store vendors and delivery partners, Daily Del enables seamless order placement, efficient delivery, and real-time coordination — all while empowering local businesses with a digital presence.
To simplify everyday shopping and support local vendors, Daily Del offers:
- Browse nearby stores and add products from multiple vendors into one cart.
- Seamless delivery to any of the user's saved addresses.
- Live order tracking shows every status change from confirmation until doorstep delivery.
- Vendors update catalogs, prices, and stock instantly through a simple mobile dashboard.
- Smart assignment picks the closest delivery partner and suggests the fastest route.
- Partners batch multiple orders on one route to maximise efficiency and earnings.
- System supports wholesaler restock orders, automating local supply chains for vendors.
- Live location tracking of delivery partners.
- In-app real-time route navigation for delivery partners
Daily Del pairs smart technology with local expertise, delivering essentials swiftly while empowering neighbourhood businesses.
What We Delivered to Meet Complex Product Demands
Customer App:
- Secure Identity Verification : Automated OTP phone validation ensures compliant onboarding in under 5 seconds.
- Smart Location Prefill : GPS and reverse-geocode services instantly populate current address fields.
- Frictionless Address Book : Google Places autocomplete lets users save multiple contacts and destinations effortlessly.
- Intelligent Shop Discovery : Geo-ranked algorithm surfaces nearby stores with live stock availability.
- e-Prescription Ordering : Encrypted image upload enables verified medicine purchases within regulatory guidelines.
- Live Order Timeline : WebSocket updates stream acceptance, pickup, and doorstep arrival events in real time.
- Unified Digital Payments : Integrated cards, UPI, Apple Pay, and wallet options for single-tap checkout.
- Real-Time Delivery Tracking : Live map view shows delivery partner’s location and ETA from pickup to drop-off.
- Delegate Deliveries : Place orders to saved addresses with distinct recipient phone numbers.
- Automated Refund Handling : Instant refund calculation and seamless reversal for orders canceled before pickup.
- Experience Feedback Loop : Post-delivery ratings for store and courier feed performance analytics.
Partner App (Shop + Courier):
- Government-grade KYC : UIDAI API plus OCR auto-extract Aadhar data, verifying partners in 60 seconds.
- Instant Earnings : Automated payout engine disburses delivery revenue to linked accounts moments after completion.
- Bank Linking Security : PCI-DSS compliant workflow encrypts financial details for vendors and couriers.
- Flexible Catalog Control : Vendors add, edit, or bulk-import products and stock from master list.
- Autonomous Inventory Sync : Real-time deduction and replenishment keeps on-hand counts always accurate.
- Private Fleet Option : Shops recruit couriers via unique code, extending delivery capacity instantly.
- Pickup Confirmation : Shop-generated OTP secures package handoff accuracy at collection.
- Proof-of-Delivery : Customer OTP closes order and triggers automatic courier payout.
- Precision Navigation : Built-in maps guide couriers door-to-door with traffic-aware routing.
- Two-way Quality Scoring : Couriers rate stores post-delivery, enriching marketplace reputation metrics.
Admin Panel:
- Centralized Staff Control : Super Admin creates employees and assigns granular role permissions.
- Transparent Oversight : Activity log automatically records every admin action for full auditability.
- Dynamic Tariff Engine : Configure base and incremental delivery fees per zip code.
- Master Catalog Governance : Curate, update, and publish global product list for vendor import.
- Seamless Vendor Onboarding : Create shop accounts, link owners, and push credentials instantly.
- Courier Lifecycle Management : Register partners, assign service areas, and connect bank accounts centrally.
- Territory Expansion : Add serviceable zip codes and propagate settings platform-wide in seconds.
- Live Marketplace Dashboard : Monitor users, orders, revenue, and SLA metrics in real time.
Streamlined Cashback Logic
Built centralized cashback engine supporting brand-specific rates, bonuses, guidelines and reward tiers.
Brand-Level UX Requirements
Delivered per-brand custom visuals and purchase flows with dynamic layouts.
Multiple Payment Methods
Implemented dynamic payment gateway switching, including Google Pay and Apple Pay support, with flexible method-based logic.
Engagement with Offers
Introduced Instagram-style stories with time-sensitive brand promotions.
Cashback Tracking
Delivered real-time cashback summaries, purchase timelines, and transparent history logs.
Reward Redemption
Simplified redemption process with seamless integration to Apple Wallet and Google Pay.
Cashback Incentives
Designed gamified scratch cards and refer-to-earn rewards tied to brand behavior.
Social Interaction
- Built a full in-app community with posts, likes, comments, and brand-consistent UX.
Exclusive Travel Deals
- Added cashback on hotel bookings to offer a unique, cross-industry reward experience and enhance user engagement.
Structured User Posts
Integrated rich text editor with formatting, image embeds, and link previews.
User Drop-Off During Offers
- Tracked interaction flows with Mixpanel to optimize events and funnels.
AI-Driven Content Moderation
Implemented AI moderation with customised guidelines to ensure safe and relevant content.
